SHIPPING GUIDELINES

USPS First-Class Mail Package Service: Flat-rate and includes a tracking number.

TRANSIT TIMES

USPS estimated transit time is 3-5 business days. Estimated time of arrival may be delayed during holidays, and may be impacted by weather, and other elements. Delivery date is an estimation. 

FULLFILMENT

Orders will be shipped SAME DAY if the order is completed before 2:00 pm Eastern Time on business days after being successfully age verified. All other orders will be shipped the next business day (Monday-Friday) after the order is finalized. 

SHIPMENT ORIGIN

All orders ship from Florida. Our South Florida location only has shipping facilities and offices; we do not have a location for in-person orders, and we do not offer any order pickup options.

INCORRECT OR INCOMPLETE ADDRESS

Please double check your shipping address before placing an order. Mistakes will cause delays in transit times. We will not reship the order until it is returned to us by the courier. Customer must pay for cost of reshipping.

DOMESTIC TRACKING

After your order is shipped, a tracking number will be sent to the email address or phone number provided at checkout. If you do not receive a tracking number, please view your spam folder. USPS Shipments can be tracked on the USPS website at: https://www.usps.com/manage/. USPS delivery confirmation does not update until the package has reached a sort facility or your local post office. There are no updates until then. All delivery issues should be addressed with your local post office. USPS offers speedy and reliable service at a low cost. However, they can and will occasionally make the mistake of mis-routing or losing a package. These errors are out of our control and we are not responsible for errors or delays by USPS. 

 

INTERNATIONAL TRACKING

For USPS Shipments-Tracking information is limited to date of shipment and delivered date. Shipments can be delayed during processing in customs. USPS shipments are transferred to customs in your local country and into your local currency.  Customers are always responsible for any import duties, custom, sales and other taxes imposed by your country. INTERNATIONAL BUYERS: All buyers must be aware of the importation laws for their country. WE ARE NOT RESPONSIBLE FOR CONFISCATED ITEMS IN CUSTOMS, TAKE LONGER THAN USUAL OR GET LOST. WE WILL NOT RE-SHIP INTERNATIONAL ORDERS. We are unaware of your local laws and you, the customer, assumes all shipping risk. We will not list your item on a custom forms as a 'gift'.  U.S. law prohibits us from doing this. Please contact your local government health agency for more information on prohibited items. Once the package leaves our hands there is nothing we can do from that point.

LOST AND UNDELIVERED PACKAGES

Lost or undelivered packages are not the responsibility of Seed 2 Flower, and any issues arising from packages not received must be resolved by the customer with the postal carrier in use.

AGE VERIFICATION AND SHIPPING DELAYS

Seed 2 Flower uses an age verification system where the customer might need to upload a photo ID to validate legal age to purchase vaping products (this is only done with first time customers). If prompted to verify age with proof of photo Identification, please do so as soon as possible, as orders will not be shipped without proper authentication.